Shipping Information

Free Call 1300 113 260 

We offer free delivery across all our wash basins measuring under 30kg to Brisbane, Sydney and Melbourne. If you live outside these areas please contact us for best shipping estimate. Due to the size and weight, any basins over 30kg will incur extra delivery fees. 

SHIPPING TIME

We will ship and get your item delivered as soon as possible. Expect to receive your item within 2-7 business days, anywhere on the east coast of Australia.

Please note that once your item has shipped, we are unable to make any changes to your order and we unfortunately can't cancel the shipment. If you wish to change or cancel your order, please do so within 1 business day after placing your order.

 

SHIPPING RATES

Shipping is FREE on all orders under 30kg to Major Cities. 

We do not ship to P.O. Boxes.

 

TRACKING YOUR ORDER

Once your order leaves our warehouse, we will send you an email containing a tracking number. Tracking numbers usually take one business day to activate.

 

DAMAGED PACKAGES

If your package arrives damaged, please call us within five days of receipt and we will take care of the problem as quickly as possible. Please be sure to save your box and all packing materials in case an inspection or pickup is needed.

Free Call 1300 113 260