FREE SHIPPING TO MOST DESTINATIONS NATIONWIDE
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FREE SHIPPING TO MOST DESTINATIONS NATIONWIDE
Hi there Eamon
The river stone basin is absolutely stunning, although it will be a while before ours is installed.
Your service was great and delivery prompt (well packed item). FYI – the delivery person left the package outside our front gate, then drove off without calling out to notify. Strange, as gate was noticeably unlocked and we were home.
I do have a gripe about your online purchasing system, which advertises “FREE SHIPPING TO MOST PLACES NATIONWIDE”. After making a purchase I was emailed my order info showing payment for the item and free shipping (Darwin address). A couple of days later, I received an email indicating there would be a shipping charge - $120. I rang to query and was informed that the free shipping doesn’t apply to NT, WA, SA and TAS.
I appreciate there being a cost, due to long distance, and would have appreciated being informed, up front. I believe the wording of your free shipping ad is false advertising. I’d suggest that your website boldly advertises that the free shipping does not apply to, NT, WA, SA, TAS.
In closing, I am very pleased I went ahead with purchasing one of your river stone basins.
Thank you,
Jenny K
The basin is beautiful. I did have to pay freight to get it to where I am, but it was delivered to my door really fast. Very happy. Thank you.
Handmade Natural Oval River Stone Bathroom Basin RS 2310001
Looks amazing and great quality
Natural Stone Wall Cladding Free Form - Loose - White Beige Blend
Great looking product and excellent value for money!
Very good service
Really happy with basin
Appreciate your assistance
I came across this site accidently and was intrigued by the range and could envision one of these unique basins being a perfect feature for my all-white bathroom. I live in Melbourne so a bit apprehensive about taking the plunge. Am so glad I did as the basin looks fabulous and is more like a piece of art then a practical necessity. It was delivered much quicker than I expected and in perfect condition. Very happy to recommend this product and business.
Extremely pleased with the basins. The are a well made quality product.
Great customer service, product and communication. Thankyou
My client was every happy with your product.
Great stone, best value for money I could find !
Your prompt delivery and helpful service was much appreciated. Price was good. You had the stone that we wanted in stock which was very good especially as we had tried a couple of competitors who could not supply for many weeks.Very happy with product it's looking fantastic. Should be finished in 2 weeks. Joe the Stonemason is doing an excellent job and is also very happy with the stone.
Great delivery service.
Looks great up.
I set up a fairy garden and used white stone to make the pathway through it. The stone is great and my family and neighbours love it